Current Openings:

Location: Lutherville, MD
Employment Type: Full-Time
Schedule: Monday – Friday, 9:00am – 5:30pm
Salary: $20.00/hr, with performance-based increase potential in 90 days

About the Role
We’re looking for a warm, highly organized, and proactive Client Experience & Office Operations Coordinator to serve as the first impression for both HWK Law Group and Lawyers Express Title. This dual-facing role is ideal for someone who thrives in a polished, client-first environment and wants to be a key player in how we scale our client service experience.  This is not your typical front desk role, this is your chance to help lead an experience-driven office culture while supporting two growing companies known for integrity, expertise, and a people-first approach.

What You’ll Do

Reception & Client Experience

• Be the welcoming face of the company, greeting all visitors with warmth and professionalism.
• Answer and route phone calls to the appropriate team members.
• Ensure the reception, client lounge, and break areas are tidy, stocked, and visually on-brand
• Prepare the conference rooms for closings, consultations, and team meetings
• Manage and maintain conference room scheduling and readiness.
• Offer beverages/snacks to guests, and ensure comfort during their time in our office
• Assist clients with basic questions or paperwork; witness or notarize signings as needed

Office Operations and Administrative Support

• Conduct regular office walkthroughs to restock supplies and anticipate team needs
• Manage and order snacks, water, and office supplies on a regular schedule
• Receive, sort, and distribute mail and packages
• Assist with shipping, outgoing mail, and package prep
• Coordinate lunch orders and team events, including setup and cleanup
• Liaise with building management for facility or maintenance issues
• Support social media and marketing efforts by collecting photos and moments from the office

Client Services

• Handle client inquiries with professionalism, empathy, and accuracy.
• Resolve concerns, provide guidance on services, and follow up as needed.
• Build a strong understanding of our services to support client needs.
• Uphold confidentiality and discretion in all interactions.

What We’re Looking For

• Education: High school diploma or equivalent required.
• Experience: Prior experience in customer service, reception, or administrative support.
• Tech Skills: Proficiency in Microsoft Office is a plus.
• Soft Skills: Strong communication and phone etiquette skills, attention to detail, organizational skills, and the ability to multitask in a fast-paced environment.
• Professionalism: Must maintain discretion and confidentiality at all times and be a team player

Why Join Us?

At HWK Law Group and Lawyers Express Title, we believe people don’t just drive the process—they define the experience. As we continue to grow, this role will help shape how clients, partners, and team members experience our brand every day.
You’ll join a collaborative, team-oriented environment where your contributions directly impact how we’re perceived, how we perform, and how we grow.

We offer:

• 401(k) with employer match
• Health, dental, and vision insurance
• PTO, sick leave, and paid holidays
• Company-paid life, STD, LTD, and AD&D insurance
• Professional development support
• A supportive, respectful team that values your work

How to Apply: Send your resume and a brief cover letter to LZAJDEL@HWKLAWGROUP.COM with the subject line: Client Experience Coordinator Application.

Lawyers Express Title is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees

Position Summary: This role requires an experienced and detail-oriented professional with advanced knowledge of title processing, a comprehensive understanding of Qualia software, and the ability to lead and guide junior team members.

Key Responsibilities:

1. Advanced Title Processing Operations:

– Oversee the day-to-day title processing workflow, ensuring smooth and efficient execution.

– Collaborate with junior title processors to manage and prioritize tasks, addressing any challenges that may arise.

2. Quality Assurance:

– Conduct thorough reviews of title work, examining legal descriptions, vesting, and any potential title issues.

– Implement and enforce quality control measures to ensure accuracy and compliance with industry standards.

3. Problem Resolution:

– Act as a point of escalation for complex title issues, collaborating with attorneys and underwriters to provide effective solutions.

– Mentor junior processors in strategic problem-solving approaches.

4. Client Communication:

– Engage with buyers, sellers, real estate agents, lenders and all others involved stakeholders to address inquiries and provide detailed updates on title processing status.

– Offer insights and guidance on complex title matters with the assistance of attorneys and underwriters.

5. Advanced Order Management:

– Utilize advanced features of the Qualia software to manage and track title orders throughout the entire processing lifecycle.

– Optimize workflows to enhance efficiency, ensuring timely completion of tasks.

6. Day-to-Day Title Processing:

– Review new orders, ensuring completeness and accuracy of documentation.

– Open and organize files according to established procedures.

– Scrutinize contracts for relevant details affecting title processing.

– Review title work, addressing any identified issues.

– Oversee the ordering of payoffs and manage other financial aspects related to title processing.

**Qualifications: **

– Minimum of 2 years of experience in title processing or a related role.

– Demonstrated expertise in utilizing Qualia software or similar advanced title processing tools.

– Strong analytical and problem-solving skills

– Excellent communication and interpersonal skills

– Ability to work collaboratively

– Thorough understanding of real estate transactions and title insurance

**Key Competencies: **

– Problem-solving

– Quality assurance

– Client communication

– Advanced technical proficiency

– Attention to detail

The Title Processor plays a critical role in the day-to-day efficiency and quality of our title processing operations. This position offers an opportunity for leadership and continued professional growth within our organization.

Salary range $45,000 – $79,000. Comprehensive benefit package and 401k. Please send resume and salary requirements to Lisa Zajdel, Director of Operations, at lzajdel@hwklawgroup.com.

Position Summary:
This role requires an experienced and detail-oriented professional with advanced knowledge of title processing, a comprehensive understanding of Qualia software, and the ability to lead and guide junior team members.

Key Responsibilities:
1. Advanced Title Processing Operations:
– Oversee the day-to-day title processing workflow, ensuring smooth and efficient execution.
– Collaborate with junior title processors to manage and prioritize tasks, addressing any challenges that may arise.

2. Quality Assurance:
– Conduct thorough reviews of title work, examining legal descriptions, vesting, and any potential title issues.
– Implement and enforce quality control measures to ensure accuracy and compliance with industry standards.

3. Problem Resolution:
– Act as a point of escalation for complex title issues, collaborating with attorneys and underwriters to provide effective solutions.
– Mentor junior processors in strategic problem-solving approaches.

4. Client Communication:
– Engage with buyers, sellers, real estate agents, lenders and all others involved stakeholders to address inquiries and provide detailed updates on title processing status.
– Offer insights and guidance on complex title matters with the assistance of attorneys and underwriters.

5. Advanced Order Management:
– Utilize advanced features of the Qualia software to manage and track title orders throughout the entire processing lifecycle.
– Optimize workflows to enhance efficiency, ensuring timely completion of tasks.

6. Day-to-Day Title Processing:
– Review new orders, ensuring completeness and accuracy of documentation.
– Open and organize files according to established procedures.
– Scrutinize contracts for relevant details affecting title processing.
– Review title work, addressing any identified issues.
– Oversee the ordering of payoffs and manage other financial aspects related to title processing.

**Qualifications: **
– Minimum of 2 years of experience in title processing or a related role.
– Demonstrated expertise in utilizing Qualia software or similar advanced title processing tools.
– Strong analytical and problem-solving skills
– Excellent communication and interpersonal skills
– Ability to work collaboratively
– Thorough understanding of real estate transactions and title insurance

**Key Competencies: **
– Problem-solving
– Quality assurance
– Client communication
– Advanced technical proficiency
– Attention to detail

The Title Processor plays a critical role in the day-to-day efficiency and quality of our title processing operations. This position offers an opportunity for leadership and continued professional growth within our organization.

Salary range for this position is $46,000-$75,000. Comprehensive benefit package and 401k. This position is in person in our Hagerstown, MD location. Please send resume and salary requirements to Lisa Zajdel, Director of Operations, at lzajdel@hwklawgroup.com.

Position Summary: We are seeking an experienced and detail-oriented Chief Underwriting Counsel to oversee our underwriting process. The ideal candidate will have a strong legal background in real estate and title insurance, with a proven ability to manage risk and ensure compliance with legal standards and company policies.

Key Responsibilities:
• Review title and prepare title commitment packages, ensuring accuracy and completeness.
• Send title commitment packages to applicable parties in a timely manner.
• Ensure compliance with all legal standards and company policies.
• Provide legal guidance on underwriting issues and risk management.
• Collaborate with other departments to streamline the title process and improve efficiency.
• Prepare and review deeds and other legal documents related to real estate transactions.
• Conduct settlements and pre-signs, ensuring all documentation is properly executed.
• Perform quality control (QC) on files for closing to ensure all requirements are met.
• Travel to other offices as needed (Bel Air: 1-2 days a week, PA/MD Line: as required).

Qualifications:
• Juris Doctor (JD) degree from an accredited law school.
• Active license to practice law in Maryland
• Minimum of 3 years of experience in real estate law, title insurance, or a related field.
• Strong understanding of underwriting principles and risk management.
• Excellent analytical, organizational, and communication skills.
• Ability to work collaboratively with cross-functional teams.
• Willingness to travel to other office locations as needed.

Benefits:
• Competitive salary within the range of $95,000 – $170,000.
• Comprehensive benefits package including health, dental, and vision insurance.
• Retirement savings plan with company match.
• Professional development opportunities.
• Flexible work environment.

Please send resume and cover letter to Lisa Zajdel, Director of Operations, at lzajdel@hwklawgroup.com. Please reference “Chief Underwriting Counsel Application” in the subject line.

Business Development Representative 
Location: Lutherville, MD 
Schedule: Flexible – Set Your Own Hours

About the Role: Are you a natural connector who thrives on building relationships? We are a professional Title Company in Lutherville, MD seeking a motivated Business Development Representative to expand our client relationships and grow our brand presence. You’ll have the flexibility to set your schedule, the support of an experienced team, and the training you need to succeed in the title industry — no prior industry knowledge required.

What You’ll Do:

• Proactively reach out to prospective clients, partners, and referral sources through phone, email, and in-person visits. 
• Build and maintain strong relationships with real estate agents, lenders, attorneys, and other professionals. 
• Clearly promote our title and settlement services in a client-friendly, approachable way.
• Represent the company at networking events, happy hours, and community gatherings. 
• Collaborate with our marketing and operations teams to track leads and identify growth opportunities. 
• Share feedback from prospects to help refine sales strategies.

What We’re Looking For:

• Outgoing, energetic personality — you love talking to people and making connections.
• Strong communication, presentation, and relationship-building skills. 
• Proven sales or business development experience (required). 
• Self-starter who can work independently while managing a flexible schedule. 
• Comfortable with phone outreach, social networking, and light CRM tracking. 
• Professional appearance and conduct when representing the company. 
• No prior title industry experience required — we’ll provide full training! 

What We Offer:

• Flexible hours with autonomy over your schedule. 
• Training and mentorship from industry professionals. 
• A fun, team-oriented culture in a professional environment. 
• Opportunities to grow your career in sales, networking, and client relations. 

If you’re ready to take the next step in your career and join a dynamic, growing team, we’d love to hear from you! 

Please send your resume to LZAJDEL@hwklawgroup.com and reference Business Development Representative in the subject line. 

We look forward to connecting with you! 

Social Media Content & Marketing Coordinator 
Location: Lutherville, MD 
Salary Range: $40,000-$55,000 (annual)

About the Role: HWK Law Group and Lawyers Express Title are seeking a highly creative and organized Social Media Content and Marketing Coordinator to drive brand engagement and visibility across multiple platforms. This is not your average social media role! We’re looking for someone who thrives in a fast-paced, idea-rich environment, can juggle multiple brand voices, and knows how to transform a moment into a scroll-stopping post.

You’ll work closely with our Director of Marketing and three dynamic managing partners, bringing creative ideas to life across both companies. You’ll also be expected to keep a pulse on what works, what doesn’t, and why… making performance tracking and content optimization second nature.

What You’ll Do:

• Develop and execute cohesive social media strategies for both HWK Law Group and Lawyers Express Title 
• Create engaging content (copy, graphics, photos, and videos) for Instagram, Facebook, LinkedIn, YouTube, and other relevant platforms 
• Capture real-time moments through on-site videography and photography – everything from office culture and client stories to CE events and seminars 
• Stay on top of social trends and algorithm shifts to ensure relevance and reach 
• Collaborate with the Director of Marketing to align content with broader campaigns and brand goals 
• Report on post and campaign performance using social media analytics tools 
• Flexibly pivot between brand tones, audiences, and content strategies for each company 
• Handle multiple projects simultaneously and manage time effectively under tight deadlines 
• Represent both companies professionally and creatively at events and shoots 

What Success Looks Like: 

• You capture compelling content that tells a story and builds trust
• You post consistently and thoughtfully across platforms 
• You analyze engagement metrics and make data-informed adjustments 
• You elevate brand visibility and support business development through social media 
• You adapt quickly to shifting priorities and team feedback 

Qualifications & Skills:

• Degree in Marketing or similar preferred 
• 1+ years of experience managing business social media accounts (in-house or agency) 
• Proficiency in short-form video creation, basic editing (e.g., Reels, TikTok-style), and photography 
• Strong writing and storytelling skills tailored for digital platforms 
• Highly organized with excellent time management skills; reliable and dependable 
• Comfortable working with multiple stakeholders and interpreting varied feedback 
• Experience with Canva, CapCut, or similar content creation tools 
• Graphic Design experience preferred 
• Real estate or law firm experience is a plus, but not required 

Why Join Us:

We believe in the power of smart, creative marketing and the role social media plays in building lasting relationships with clients and communities. This is your opportunity to have real influence, bring ideas to life, and grow with two respected, locally rooted companies making a meaningful impact in their industries. 

We offer a comprehensive benefits package including medical, dental, vision, life insurance, STD, LTD and a 401(k) with company match. Paid time off and holidays ensure a healthy work-life balance. Our team enjoys free on-site parking and access to a fully equipped fitness center located on premises. 

At our company, we pride ourselves on fostering a positive, collaborative, and inclusive workplace culture. We believe in supporting our employees both professionally and personally, and we’re proud to be a place where people love coming to work every day. 

If you’re ready to take the next step in your career and join a dynamic, growing team, we’d love to hear from you! 

Please send your resume to LZAJDEL@hwklawgroup.com and reference “Social Media Content & Marketing Coordinator” in the subject line. 

We look forward to connecting with you!